We’re Not in SERP City Anymore
At Hive Digital, we’ve always believed that a great content strategy is about connecting the right people to the right solutions. But the landscape of how people search is shifting fast, and that means how we think about SEO and content strategy needs to evolve, too.
As you’ve been monitoring your typical SEO metrics for the past few months, you’ve likely seen that impressions are up, clicks are down, and your trusty SEO tools aren’t giving you the same clarity as before. Well, you’re not alone.
Let’s dig into what’s happening, why it matters, and how to adapt your content and SEO strategy to stay visible and valuable in this new world.
AI Search Is Redefining Discovery
People don’t just “Google it” anymore, they ask an AI assistant.
They type less, speak more, scroll differently, and expect instant clarity. Tools like Google’s AI Overviews, ChatGPT, Perplexity, and TikTok’s search function have evolved from novelty experiences into real discovery engines.
While older users may still default to typing out full queries in Google (the way we were trained to), younger generations expect to talk to their devices or find answers through short-form videos, carousels, and summaries. For these users, search has shifted from being a simple destination to a richer, more interactive experience.
And unlike the familiar SERP where you could see exactly where your listing showed up, AI-powered search surfaces content conversationally, without a direct link front and center, and in varying formats depending on the user, their prompt, and the moment.
Key Shift:
What used to be a clean, trackable search funnel is now a branching maze of AI-assisted micro-journeys.
The Great Decoupling: Why Impressions Are Up, but Clicks Are Down
Search marketers are all abuzz about “The Great Decoupling”, the growing disconnect between visibility and clicks. Your content might still rank (sometimes better than it did last year). It might even appear in an AI-generated answer. But that doesn’t guarantee a click, especially if the AI overview satisfies the query before the user ever reaches your site.
Google’s Helpful Content updates reinforce this trend by rewarding content that’s clear, structured, and useful – traits that just so happen to align with how large language models evaluate information. So while you might not see the direct impact of your informational or awareness focused content showing up in your tracked metrics, you could still be building strong brand awareness.
In time, by being ever present when people are still in their discovery phase, you improve your chances of getting lower funnel content to further build trust with your target audience, which leads to more relevant clicks that ultimately turn into sales, leads, or conversions.
What this means:
It’s time to update your content creation toolbox. Surface-level tactics aren’t going to cut it on their own. You need to create content that’s designed to be cited, summarized, and served by both traditional engines and AI assistants.
“AI overviews have reduced clicks while allowing impressions to grow, which is a common trend shift we’ve observed across the board. They’re not going anywhere, so we’ll either have to work with them, or create content so valuable that you outrank them.” – Alex Dahms, Content Specialist and Digital Marketing Consultant
What You Can’t See Might Still Be Working (Or Not)
Here’s the challenge: GA4 doesn’t currently do a great job at tracking AI related sources. Google Search Console doesn’t yet show you if your content was cited in an AI snapshot. And many newer AI platforms don’t provide visibility at all.
In other words, traditional metrics are lagging behind the modern discovery experience.
That means we need to get smarter about how we evaluate success:
- Look for engagement signals.
- Watch for branded queries and forum mentions.
- Cross reference GSC query performance against tools like Ahrefs that show AIO snapshots.
- Monitor how users talk about your content in public spaces like Reddit, Quora, or LinkedIn.
The hardest (and scariest) part of this is accepting the idea that less traffic from search channels might just be the new normal and not necessarily a bad signal. Don’t spend too much time trying to figure out how to “get it back” if the drops don’t have an obvious cause and effect. Instead, focus on the traffic you are getting: what are these visitors doing and how they got there.
Strong Content Still Wins, but Context Is Everything
What isn’t changing is that content quality still matters. A lot. In this current landscape, raw volume matters less than alignment. Quality comes from relevance and resonance, not just ticking boxes like word count, schema markup, or keyword use. The real measure is whether your content delivers a meaningful experience to the right audience at the right moment.
To stay relevant, your content needs to:
- Match user intent, not just keywords
- Answer full-context questions, not just fragments
- Be skimmable, but also rich with insight
- Provide real value, especially for AI parsing
- Use structure (H2s, semantic cues, plain language summaries)
Think of it like this: LLMs don’t exactly “read” like humans. They extract. If your content isn’t structured in a way that clearly signals what you know and why it matters, it might get skipped, even if it’s technically “good.”
Know Your Audience, Then Know The Sub-Audiences
AI-assisted search has revealed something traditional search never quite captured: people don’t all ask questions the same way.
Even if you’ve already developed buyer personas, it’s worth digging deeper to identify sub-personas, the nuanced groups within your audience that have different needs, questions, and ways of searching.
Where to dig:
- People Also Ask data
- Reddit and Quora threads
- Google Autocomplete
- Live prompts in tools like ChatGPT or Perplexity
- Talk to your sales and customer support teams
Creating content that targets these emerging angles doesn’t just help with discoverability, it builds deeper relevance and trust with your users.
The goal hasn’t changed: people still search to find something. But the paths they take are now more varied than ever, and your strategy needs to meet them wherever they may roam.
AI Isn’t the Enemy, It’s a Signal to Think Smarter
We’re not telling you to panic. In fact, we’re pretty optimistic.
We’ve always said the best content rises to the top (ok, maybe Google said it first), and now, that top includes AI-summarized answers, voice-activated queries, more video and forum results, and zero-click experiences.
If your content is built on real expertise, well-structured, and thoughtfully aligned with your audience’s intent, you’re already in a strong position.
But it’s time to double down on strategy, not just tactics. Don’t replace your content team with AI – instead empower them to use it as a research and ideation assistant. Let AI help with outlines, topic discovery, and even organizing and dissemination of your research. That way the human experts can focus on what matters most: understanding your audience and creating content that’s actually useful.
TL;DR – The New SEO and Content Playbook
This isn’t about the fear of AI replacing writers or taking jobs. It’s about the very real, very noticeable change happening in how people search and discover information, and how little insight we currently have into those paths.
- Search is still happening, it just looks different now
- AI Overviews and chat-style discovery are changing the flow of the funnel
- Content must now serve both human readers and machine readers
- You need to track what can be measured, and make peace with what can’t
- Empathy, relevance, clarity, and compelling content still win
These shifts might make it feel like “SEO is changing forever,” but let’s be real: people still have questions, and they still want good answers. Whether we’re calling it SEO, AEO, GEO, or even BINGO the fundamentals are the same. It’s our job to figure out how to show up with the right content, in the right place, in the format that fits.
The landscape may look different, but the mission hasn’t changed.
Let’s Rebuild Your Content Strategy Together (We’re Actually Really Good at This Stuff)
Not sure how your current content stacks up in the AI-powered search era? Our experts can help you take a look. Whether you need a full audit, a refreshed strategy, or help turning your insights into something both AI-friendly and human-centered, Hive Digital can help you create a content strategy that drives meaningful results.



